Dear Visitor, we would like to inform you within the scope of the Law on the Protection of Personal Data. In accordance with the Law on the Protection of Personal Data No. 6698 (“KVKK”), your personal data, including any information that makes your identity specific or identifiable, and your personal data of special nature, can be processed by Allergy Health Services Advertisement and Computer Limited Company as the data controller.

Processing of personal data, on the other hand, refers to all kinds of operations carried out on the data such as obtaining, recording, storing, preserving, changing, rearranging, explaining, transferring, classifying or preventing the use of personal data. The protection of your personal data is of vital importance to us. We would like you to know that as the Data Controller, we show maximum sensitivity to the security of your personal data.

1- Data Controller ID

In accordance with the Law on Protection of Personal Data No. 6698, your personal data; As the data controller, Merkez, Küçükbakkalköy Mah. Merdivenköy Yolu Cad. No:12 Kat:12 CZD Plaza 32750 Ataşehir/İstanbul Allergy Health Services Advertising and Computer Limited Company will be able to process, record, store, classify, update and in cases permitted by the legislation and/or for the purposes for which they are processed, in accordance with the law and honesty within the scope described below. We will be able to disclose/transfer to third parties on a limited basis.

2- For What Purpose Personal Data Will Be Processed

Your sensitive personal data and personal data, especially your health data, may be processed by the Company in a limited and measured manner in connection with the following purposes, including but not limited to the following:

Your name, surname, T.C. Your ID number, temporary T.C. Your ID number, passport number, place and date of birth, marital status, gender, insurance or patient protocol number, and other identification data that identifies you
Your address, telephone number, e-mail address
Your health data, including but not limited to, your health and sexual life data obtained during the execution of medical diagnosis, treatment and care services such as your test results, laboratory and imaging results, examination data, prescription information,
Your IBAN number, credit card information,
Your closed-circuit camera system video and audio recording taken during your clinic visit,
If you contact our Call Center, your recorded voice call recordings,
Your private health insurance data and Social Security Institution data for the purpose of financing and planning health services.

Our company processes personal data limited to the purposes and conditions in the personal data processing conditions specified in the 2nd paragraph of the 5th article of the Law on the Protection of Personal Data No. 6698 and the 3rd paragraph of the 6th article. These purposes and conditions;

– It is clearly stipulated in the Laws for our Company to carry out relevant activities regarding the processing of your personal data,

– The processing of your personal data by our Company is directly related to and necessary for the establishment or performance of a contract,

– The processing of your personal data is mandatory for our Company to fulfill its legal obligations,

– Provided that your personal data has been made public by you; your processing by our Company in a limited way for the purpose of making you public,

– The processing of your personal data by our Company is mandatory for the establishment, exercise or protection of the rights of our Company or you or third parties,

– It is mandatory to process personal data for the legitimate interests of our Company, provided that it does not harm your fundamental rights and freedoms,

– The processing of personal data by our company is mandatory for the protection of the life or physical integrity of the personal data owner or someone else, and in this case, the personal data owner is unable to express his consent due to actual impossibility or legal invalidity,

– The processing of sensitive personal data other than the health and sexual life of the personal data owner is stipulated in the law,

– Persons or authorized institutions and organizations that are under the obligation to keep confidential, for the protection of public health, the execution of preventive medicine, medical diagnosis, treatment and care services, the planning and management of health services and their financing, is processing.

Under the conditions stated above; Our company may process personal data for the following purposes, including but not limited to:

  • Protection of public health, preventive medicine, medical diagnosis, treatment and care services,
  • For the planning and management of health services and financing
  • Verifying your identity
  • Notifying you about the appointment if you make an appointment.
  • Confirming your relationship with the institutions contracted with our company
  • Fulfilling legal and regulatory requirements
  • Financing your health services, meeting your examination, diagnosis and treatment expenses by the Patient Services, Financial Affairs,
  • Marketing departments,
  • Sharing the requested information with the Ministry of Health and other public institutions and organizations in accordance with the relevant legislation
  • Sharing all kinds of information requested by private insurance companies within the scope of financing health services
    Analyzing your use of healthcare services to improve the services we offer
  • In line with the necessary studies by our relevant business units for the realization of the commercial activities carried out by the company and the execution of the related business processes;

– Planning and execution of business activities and business continuity activities,

– Follow-up of finance and/or accounting works,

– Providing information to authorized institutions based on legislation,

– Planning and execution of corporate communication activities,

  • Ensuring the execution of our company’s human resources policies;
  • Ensuring the legal and commercial security of our company and those who have a business relationship with our company;
  • Execution of satisfaction evaluation activities for our existing customers, organization and event management,
  • Carrying out occupational health and safety activities,
  • Execution of information and physical security processes
  • To confirm the information of the trader on our corporate website and mobile applications,

3- To whom and for what purpose it can be transferred

Your personal data processed within the scope of the explained purposes; In accordance with the basic principles stipulated in the KVKK and within the personal data processing conditions and purposes specified in Articles 8 and 9 of the KVKK,

  • Ministry of Health and its sub-units,
  • Your authorized representatives,
  • private insurance companies,
  • Social Security Institution,
  • General Directorate of Security and other law enforcement agencies,
  • General Directorate of Population,
  • Turkish Pharmacists Association,
  • Courts and all kinds of judicial authorities, central and other third parties,
  • lawyers
  • Laboratories, medical centers, institutions that provide medical devices and health services, with which we cooperate for medical diagnosis and treatment,
  • In order to provide the services, our suppliers are limited.

can be shared with

4- Method and Legal Reason for Personal Data Collection

Your personal data is collected by the Company through automatic or non-automatic methods, through channels such as customer representatives, related websites, mobile applications, electronically through social media accounts that you allow access to, and/or call center. Legal reason for this collected personal data;

  • Law No. 6698 on the Protection of Personal Data,
  • Regulation No. 29863 on the Processing of Personal Health Data and Ensuring their Confidentiality
  • Private Hospitals Regulation
  • Health Services Basic Law No. 3359
  • Regulation on the Processing of Personal Health Data and Protection of Privacy,
  • Ministry of Health regulations and other legislation provisions.

5- Rights of the Relevant Person

As personal data owners, if you submit your requests regarding your rights to our Company through the methods set out below, our Company will conclude the request free of charge within 30 (thirty) days at the latest, depending on the nature of the request. However, if the response process incurs additional costs, a fee may be charged according to the tariff determined by the Personal Data Protection Board. In this context, personal data owners;

  • Learning whether personal data is processed or not,
  • If personal data has been processed, requesting information about it,
  • Learning the purpose of processing personal data and whether they are used in accordance with the purpose,
  • Knowing the third parties to whom personal data is transferred at home or abroad,
  • Requesting correction of personal data in case of incomplete or incorrect processing and requesting notification of the transaction made within this scope to the third parties to whom the personal data has been transferred,
  • Requesting the deletion or destruction of personal data in the event that the reasons requiring processing are eliminated, although it has been processed in accordance with the provisions of the KVK Law and other relevant laws, and requesting the notification of the transaction made within this scope to the third parties to whom the personal data has been transferred,
  • Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems,
  • In the event that personal data is damaged due to unlawful processing, it has the right to demand the compensation of the damage.

As the person concerned, you must submit your claims in writing to our Company. In this context, in order to manage your applications to our Company within the scope of Article 11 of the KVK Law in a healthy and fast manner, you should use the “Relevant Person Information Request Application Form” under the title of Protection of Personal Data on the website of Istanbul Allergy Health Services Advertisement and Computer Limited Company, We recommend that you provide the documents / information that may be requested according to your request and the necessary documents to determine your identity, by hand or by registered mail with return receipt. In addition, you can submit your request to us via kvkkbilgi@istanbulalerji.com.tr, as an online user (with the e-mail address previously notified to our company and registered in our company’s system) via the relevant person information request form.